CONTACT US ANYTIME
For your convenience you can contact support 24 hours a day, 7 days a week
FREQUENTLY ASKED QUESTIONS
All of our eTextbooks come in easy use and easy to download PDF format. If needed, We have detailed Instructions in our How To and Blog links below on how to download your purchased eTextbooks and eBooks. Once your payment has been completed successfully you will receive a confirmation page, and email with links to your purchased items. You can also log back into your account page if you created one at checkout and will see a “downloads” page where your purchased items will appear for download. You can always log back in later to re-download your purchases.
All eTextbooks will be listed in your account page under purchased items as well as your downloads page.
If you checked out as a “guest” and did not create an account, you can always go back to the home page and create a new account and email a support member to add your past purchases to your newly created account.
Yes. All of our eTextbooks and eBooks are compatible with all Devices: Tablets, Cell phones, eReaders, Laptops, and Computers for viewing and listening to.
Our ebooks come packaged in standard PDF format, if requested we can send epub and mobi formats if needed.
All items are downloadable onto which ever device you choose.
Don’t panic. In some instances email providers such as .edu email or business email addresses have a strict policy on incoming email to where it could block your email confirmation from getting through. If your purchase went through and you didn’t receive an email confirmation then email us at support with your name and order number so a team member can resend an email confirmation and your download link directly.
Simply use the Contact form or email us at [email protected] and someone will reply back to you promptly.
Not A Problem. We offer 24×7 support 7 days a week.
Simply use the Contact form to submit your issue or concern and someone will reply back to you within 24 hours or less. Please make sure to include a good email address for a reply.
If you are looking for a specific etextbook, ebook, or audiobook that is not listed in our inventory please use the contact us page to send us a message for your request.
We carry thousands of titles not currently listed on our website and we may have the item you need in stock, please contact us and send us your request and someone will reply back within 24 hours or less.